ABOUT US.
GREG A. DICK
GREG OWNS CERAMIC PRO ELITE HANOVER DEALER AT SMOOTH FINISHES IN HANOVER, PA.
HE HAS OVER 30 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND WITHIN THAT, OVER 27 YEARS OF PAINTLESS DENT REPAIR EXPERIENCE.
HIS SHOPS HAVE DETAILED THOUSANDS OF VEHICLES, CERAMIC COATED HUNDREDS, AND PDR REPAIRED MANY MORE.
HIS EXPERTISE IN MANAGING FACILITIES AND EMPLOYEES IS EXTENSIVE AS IS HIS INDUSTRY KNOWLEDGE.
FROM MANAGING CUSTOMER EXPECTATIONS TO THE END DELIVERY, GREG’S UNDERSTANDING OF THE CUSTOMER WORKFLOW PROCESS IS TOP OF THE LINE.
DUANE A. LANGENFELD
DUANE WAS TRAINED IN PAINTLESS DENT REPAIR IN 1994, PUTTING HIM AT JUST OVER 28 YEARS EXPERIENCE IN THE PDR/HAIL REPAIR INDUSTRY.
DURING THOSE YEARS, HE HAS RUN SEVERAL LARGE JOB SITES FOR OTHER HAIL COMPANIES, AS WELL AS OWNING A BRICK AND MORTAR PDR SHOP IN SOUTH DAKOTA FOR EIGHT YEARS.
IN 2020 THE SHOP PROCESSED 350 HAIL DAMAGED REPAIRS.
HE’S MANAGED AND/OR REPAIRED OVER 17000 VEHICLES SINCE HE WAS TRAINED.
HIS EXPERIENCE IN THE INDUSTRY HAS CREATED A HIGH LEVEL OF QUALITY CONTROL, EFFICIENT WORKFLOW MANAGEMENT, AND A THOROUGH HAIL MANAGEMENT PROCESS.
